Frequently Asked Questions

Support
RBS stands ready to help you maximize the potential that can be achieved through the use of Microsoft Dynamics products.

As your value-added reseller, we are your first line of service. We are here to handle all your accounting information needs. If we do not know the answer, then we will find someone that does. We put you, our clients, first. Whatever it takes to keep your business running smoothly is our number one priority. Please email us at info@rbsolutions.com with your support needs

In addition, there are many resources available to Microsoft Dynamics GP clients.

CustomerSource offers a plethora of technical documents, as well as a listing of upcoming Microsoft events. There are also all the latest software packs and payroll tax updates for those using the payroll module.

There is a discussion board where users can post questions to other users. If no response is given within 2 days, someone from Great Plains technical support will field the question.

General topics of interest can be found in the community section of Microsoft.

A map of all the business offerings can also be found on the Microsoft website.

Take the Next Step

1. Check out Online Resources
2. Read Success Stories
3. Watch a demo
4. Catch up on RBS News
5. Call us at 518.877.0763
or email info@rbsolutions.com
to set up your
risk-free consultation