Frequently Asked Questions
- A need to know
In the day to day operations of any business there come times when a question will arise regarding the accounting application being used.
This section is intended as a reference for the most commonly asked questions regarding your Microsoft Dynamics GP (fromerly Great Plains) accounting application.
There are many resources available to Micrsoft Dynamics GP clients. There is
CustomerSource
where there is plethora of technical documents available as well as a listing of upcoming Microsoft events. There are also all the latest software packs and
payroll tax updates for those using the payroll module.
There is a
discussion board where
users can post questions to other users. If no response is given with 2 days, someone from Great Plains technical support will field the question. General topics
of interest can be found in the
community section of Microsoft.
A
map of all the business offerings can be found on the Microsoft website.
All this information is intended to maximize the potential that can be achieved through the use of Microsoft Dynamics products. We as the reseller are
your first line of defense, but then standing behind us is the breadth and diversity that only be offered by a company the size of Microsoft can offer.
We are there to handle all your accounting information needs. If we do not know the answer the directly, then we will find someone that does know the answer.
We put you, our clients, first and whatever takes to keep your business running smoothly is our number one priority.